HOW TO ASK ABOUT PAYMENT TERMS

Helpful Phrases:


What are your payment conditions?
What are your standard payment conditions?
Could we talk about payment terms?
Could we talk about payment terms later? I'm in a hurry now.
How do you normally get paid?
How do you normally get paid? We generally send a cheque.
Would a letter of credit be all right?
Would a letter of credit be all right? It's the best method.
What about paying in installments?
What about paying in installments? We do need some financing.

HOW TO ASK ABOUT DELIVERY TIMES

Helpful Phrases:


When could we receive?
When could we receive the goods?
What are your shortest delivery times?
What are your shortest delivery times for Canada?
How long will it take to arrive?
How long will it take to arrive at our factory?
When can we count on having it?
When can we count on having it ready for shipping?
Could we get it by?
Could we get it into port by next Tuesday?

HOW TO ASK ABOUT WAITING TIMES

Helpful Phrases:


How long will?
How long will it be before you fix the leak?
Is he going to take a long time?
Is the Doctor going to take a long time?
How delayed?
How delayed is the flight?
Do you think we should wait?
Do you think we should wait? It's eleven and nothing has happened yet.
When will?
When will the speech end? I'm tired of sitting here!

HOW TO ASK SOMEONE TO WAIT

Helpful Phrases:


Would you mind waiting?
Would you mind waiting outside, please? There's a couch by the window.
Could you hold on?
Could you hold on? I'll finish this and shall be with you in a minute.
Just a second, please
Just a second, please. Yes, how can I help you?
Could you remain?
Could you remain here for minute, please? I'll get the manager.
Just hang around
Just hang around for a while. I'll try to sneak you in through the back door.

HOW TO ASK ABOUT RESPONSIBILITY

Helpful Phrases:


Who is in charge?
Who is in charge of operations?
Who is running?
Who is running the Asia Pacific division now?
Who is accountable for this?
Who is accountable for this mistake?
Who will be blamed?
Who will be blamed? I'm sure it will be me!
Under whose responsibility?
Under whose responsibility was the test conducted?