Thursday, November 29, 2012

HOW TO ASK FOR SOLUTIONS


Helpful Phrases:


What should we?
What should we do now?
How can we work it out?
How can we work it out? Do you think we can overcome this?
What’s the way?
What's the best way to contact you?
What is the solution?
What is the solution? Shall we change the system?
How do we?
How do we allow the people to enter?

HOW TO ASK FOR REPETITION


Helpful Phrases:


Sorry, I didn't catch that
Sorry, I didn't catch your last sentence. It's too noisy here.
I missed that. Could you repeat it, please?
I missed your explanation. Could you repeat it, please?
Pardon?
Pardon? I didn't get what you said about Harvey.
Excuse me
Excuse me. Could you read that once again please?
What did you say?
What did you say? I think I understood you wrongly.
What was that again?
What was that again? I'm afraid I'm a bit deaf.

HOW TO ASK FOR AN EXPLANATION


Helpful Phrases:


Could you explain?
Could you explain your reasons for being late?
How can you justify?
How can you justify this increment in price?
I don't understand why
I don't understand why we always have problems with Mark.
Why is it that?
Why is it that you're charging us a commission?
How come?
How come your cheque always gets returned?

HOW TO ASK FOR A SUBSTITUTE


Helpful Phrases:


Could you replace me?
Could you replace me tomorrow? I've got an appointment with the dentist.
Would it be possible for you to take over?
Would it be possible for you to take over from me? I don't feel well.
You might have to stand in for
You might have to stand in for Ben. He has to go to Head office.
We need a substitute
We need a substitute teacher for a few days. Could you come in?
Can you take my place?
Can you take my place for an hour? I'm meeting a client at the station

HOW TO ASK ABOUT THE FUTURE


Helpful Phrases:


What are your plans?
What are your plans for next five years?
What’s your projection?
What's your projection on developments in the field?
What’s your forecast?
What's your forecast for this coming Christmas season?
What do you expect?
What do you expect will happen once the loan is approved?
What do you anticipate?
What do you anticipate? Will the new model outsell the old one?

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